StanbicIBTC Holdings Plc has introduced Nigeria’s first instant online account opening service, in line with its goal of helping to digitalise banking for convenience and seamless service delivery. The one-stop financial service provider said this innovation, apart from expanding its retail banking business, would ensure easy access to millions of prospective banking customers, while driving financial inclusion.
The new service involves an instant and easy account opening process and once a simple form is completed and submitted online, the account holder can instantly access their account and begin to enjoy the full benefits of the accounts in real time.
Its Executive Director, Personal and Business Banking, Babatunde Macaulay, said this innovation as well as other digital and non-digital solutions rolled out recently underline the importance of providing seamless customer experience to existing and prospective customers.
“Our appreciation of the need to create access and to continually explore innovative ways of providing world class financial services, when and where our customers want it, is our guiding principle. What we have done is to provide our esteemed customers another novel service that meets the demand for prompt and easy access to financial services. Our customers can be reassured that Stanbic IBTC Bank will continue to evolve in anticipation of their changing needs, with the aim of helping them move forward,” Macaulay said.
On how to access the service, Macaulay said interested account applicants can visit Stanbic IBTC Bank’s official website (www.stanbicibtcbank.com), complete the simple application process online, and the customer is immediately contacted with feedback and notification of successful on- boarding.
Other benefits of the new service, Macaulay stated, include issuance of debit card, mobile and internet banking, interest earning on savings account, flexibility and opportunity to upgrade account, issuance of cheque book and the opportunity to access credit on the customer’s income while investment account holders also enjoy added benefit of watching their money grow.
